PROFESSIONAL TRAINING COURSES

At Tourinnovation I help the local and regional tourism industry to be increasingly competitive and deliver a higher quality service.

The goal is to make tourism a powerful tool for both the economy of the area and the development of people through training.

The courses are aimed for professionals who want to acquire a sound knowledge and skills within the tourism sector.

No matter if students have been in the industry for a long time or just new and wish to enter the world of tourism for their first time.

Also, thanks to an experience with groups at risk of social exclusion and immigrants, their knowledge is upskilled and allow them to become professionals highly motivated.

These courses can be delivered in English, Spanish and Catalan. If your organization/students has specific needs, the training can be tailor-made.

Marketing and Emerging Technologies in Tourism:

Innovation and Digital Transformation in Tourism
Digital Transformation in Tourism. Trends in Emergent Technologies.

Local Development, Destination Management Organizations and Tourism Offices:

Information and Tourism Resources for Tourism Officers
Tourist Use of Local and Regional Tourism Resources

Restaurants:

Communication and customer service in the Restaurant

Housekeeping in the Accommodation Sector:

Workshop in Origami Towel Decoration for Accommodation Businesses
Quality Standards & Good Practices in the Housekeeping Department
Standard Operating Procedures in the Housekeeping Department
Teamwork in the Housekeeping Department
Planning and Organization in the Housekeeping Department
Customer Service in the Housekeeping Department
Communication and customer service in the Restaurant

Languages:

English for Restaurant Staff
English for the Housekeeping Department

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Workshops

Origami decoration workshops to make figures with towels or toilet paper can be organized to train hospitality staff. This training can be tailor-made and being delivered in Catalan, Spanish or English. Many guests in hotels, B&B, vacation rentals, and cruise ships are already being greatly surprised at their bedroom arrival thanks to professionals that participated in my workshops.

Ups... you are not a hospitality professional! But...

You are keen on origami paper and spend hours practising this Japanese art.
You would like to learn the origami towel or toilet paper techniques.
You just love surprising your other half in a romance night or Saint Valentine's Day.

No problem at all! This workshop is also suitable for individuals, families, groups, community centres, schools or associations.

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